Shipping policy
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Merci + Co. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Update this section if you do not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Merci + Co. is not liable for any products damaged or lost during shipping/transit. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Return & Refund Policy
Due to the nature of our products, and for safety and contamination concerns, all sales are FINAL. Please be sure to review your items within your cart before finalizing your purchase.
Merci +Co. will not issue refunds for products purchased through other entities, such as distributors or retail partners.
We aim to please all patrons, should you have any questions or concerns, please email us at support@mercinco.co .