Terms of service

OVERVIEW 

This website is operated by Concpt Studio Co. Throughout the site, the terms “we”, “us” and “our” refer to Concpt Studio Co. By accessing our website, purchasing products, or using our services (collectively, the “Service”), you agree to be bound by these Terms of Service, including all policies referenced herein.

These Terms apply to all users, including browsers, customers, merchants, and content contributors.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance.

SECTION 1 – ELIGIBILITY & ACCEPTABLE USE

You represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction
  • All information provided is accurate and current

You agree NOT to:

  • Use the Service for unlawful, fraudulent, or abusive purposes
  • Violate intellectual property rights
  • Attempt to interfere with website security or operations

We reserve the right to suspend or terminate access for violations.

NEW SECTION – DATA PRIVACY & SECURITY (2026 REQUIRED)

We are committed to protecting your personal information in accordance with applicable laws, including:

  • California Consumer Privacy Act (CCPA/CPRA)
  • General Data Protection Regulation (if applicable)

By using our Service, you acknowledge:

  • Your data may be collected, processed, and stored securely
  • You have rights to access, correct, or delete your personal data (where applicable)
  • Payment information is encrypted and processed via secure third-party providers

For full details, refer to our Privacy Policy.

SECTION 6 – BILLING, ORDERS & CHARGEBACKS 

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer or household

Chargebacks & Disputes:

By making a purchase, you agree to:

  • Contact us first to resolve any issues before initiating a chargeback
  • Provide accurate information during disputes

We reserve the right to:

  • Contest fraudulent chargebacks with supporting documentation
  • Restrict future purchases from accounts associated with abuse

SECTION 5 – PRODUCTS & AVAILABILITY

  • Product availability is subject to change without notice
  • We do not guarantee that product descriptions, images, or colors are perfectly accurate across all devices
  • We reserve the right to limit or discontinue products at any time

Transparency Addition

We aim to provide accurate product and policy information. However, in the event of:

  • Pricing errors
  • Inventory discrepancies
  • System errors

We reserve the right to cancel or adjust orders accordingly.

NEW SECTION – RETURNS, REFUNDS & FINAL SALE CLARIFICATION

All returns and refunds are governed by our Refund Policy: PLEASE REVIEW OUR REFUND POLICY SECTION

Important:

  • If a product is marked “Final Sale,” it is not eligible for return or refund unless required by law
  • Any exceptions made (including refunds offered) are case-by-case and do not waive our policy

NEW SECTION – DISPUTE RESOLUTION & ARBITRATION 

To the fullest extent permitted by law:

  • Any disputes arising from your use of the Service shall first be attempted to be resolved informally by contacting us
  • If unresolved, disputes shall be resolved through binding arbitration, not court litigation
  • You waive the right to participate in class action lawsuits.

SECTION 13 – LIMITATION OF LIABILITY 

To the maximum extent permitted by law:

Concpt Studio Co. shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Delays, shipping issues, or third-party service failures

Total liability shall not exceed the amount paid for the product in question.

ACCESSIBILITY & NON-DISCRIMINATION

We are committed to providing an inclusive and accessible experience in compliance with applicable accessibility laws and standards.

We do not discriminate based on race, gender, religion, nationality, disability, or other protected characteristics.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

SECTION 20 – CONTACT INFORMATION

For legal notices, disputes, or general inquiries:

Concpt Studio Co.

Email: Info@concptstudioco.com